"A personal letter to Jon Swords: I want to thank your agency, Max Broock, for the recent purchase and sale of my home through the assistance of JoAnn Buesser. From the first day I met JoAnn, I was very impressed by her expertise and professionalism and she consistently maintained those traits throughout the sale of my home and the purchase of Normanwood. My family too was very impressed by the amount of time and creativity of staging my home for sale. "